To place an order
 

Please email your order to:

info@dollydoodles.co.uk

Please include the item's unique reference code eg SS001, as well as your colour choice if the item is from the Basics collection.

So that the correct postal rates can be calculated, please state whether the order is to be posted within the UK or to an overseas address.

 

The website is updated manually. Whilst every effort is made to show accurate availablity of items, there may be some delay in showing items as 'Sale Pending' or 'Sold' during busy periods or overnight.

 
Shipping
 

Within the United Kingdom:

Orders are shipped using Royal Mail

  • Single items which are within Royal Mail's Large Letter criteria and of a value of less than £20 are sent at First Class Large Letter rate. Proof of postage will be obtained, to comply with Royal Mail's Terms and Conditions for compensation if lost or damaged
  • Single items of 'Large Letter' size which are valued between £20 and £50 will be shipped using First Class 'Signed For' services. This will provide insurance cover to the value of the item, up to £50
  • Multiple items can be dispatched together but it is necessary to pack items before assessing cost of postage as this will depend on total value, weight and size
  • Orders valued at over £50 need to be shipped using Royal Mail's Special Delivery, but in the case of multiple purchases, it is sometimes cheaper to post separately using First Class 'Signed For' services.

Overseas Shipping:

  • Packages valued at up to £20 and weighing up to 99g can be sent using Royal Mail's International standard services. This service does not provide tracking but proof of posting will be obtained in accordance with Royal Mail's Terms and Conditions for compensation in the event of loss or damage
  • Packages with a value in excess of £20 and/or weighing 100g or over will be dispatched using Royal Mail's International Tracked service. Items are electronically scanned in the UK and overseas to the point of delivery. Costs vary according to the value, weight and size of the package and will be calculated on receipt of order
  • It is no longer possible to send large packages with a value in excess of £20 by standard airmail
Buyers who request that their order is sent using a cheaper rate which does not provide adequate insurance cover do so at their own risk.
 
Dollydoodles cannot be held responsible for any taxes, customs duties or other fees imposed by foreign governments
Please do not ask for purchases to be marked as 'gifts' as this is illegal

Purchases are usually dispatched within two working weekdays after receipt of payment

 

 Payment
    • I only accept payment through Paypal. I do not accept cheques
    • All payments must be made in GB Pounds
    • Payment is required within three days of receipt of invoice

Please wait until you receive your Paypal invoice before making a payment. Paypal does not provide a postal address if payment is made directly, which will cause a delay in dispatch of your order.




 

info@dollydoodles.co.uk

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